Privacy Policy

ORES PRIVACY POLICY

This Privacy Policy includes the principles regarding the collection, use, storage and protection of personal data within the scope of the website and services operated by Ores. All users who visit our website or benefit from our services are deemed to have accepted the terms set forth in this policy.

1. Personal Data Collected

Ores may collect the following personal data during users' use of the website:

  • Name, surname, e-mail address, telephone number and address information,

  • Payment and billing information (only in order processes),

  • IP address, browser information and other technical data obtained through cookies,

  • Users' preferences and interactions on the website.

2. Purposes of Using Personal Data

The personal data collected is used for the following purposes:

  • Processing orders, receiving payments and managing delivery processes,

  • Providing customer support,

  • Development and personalization of website services,

  • Offering content and campaigns that suit users' preferences and interests,

  • Complying with legal obligations and combating fraud.

3. Storage and Protection of Personal Data

Ores takes the necessary technical and administrative measures to protect users' personal data against unauthorized access, loss, misuse and disclosure. Personal data is stored only for the periods specified in the relevant legislation and is securely destroyed upon expiration.

4. Sharing of Personal Data with Third Parties

Ores may share personal data with third parties only in the following cases:

  • With cargo companies for the realization of order deliveries,

  • With banks and payment providers to carry out payment transactions,

  • With authorized institutions in order to fulfill legal obligations,

  • With third party service providers to improve and analyze website performance.

These third parties are obliged to use personal data only for the purposes specified.

5. Cookies and Tracking Technologies

Ores uses cookies and similar technologies to improve the website experience and to analyze users' behavior on the site. For detailed information on how cookies are used, please review our Cookie Policy .

6. User Rights

Users have the following rights regarding their personal data:

  • To learn which personal data is processed,

  • Request correction or update of personal data,

  • Requesting the deletion or anonymization of personal data,

  • Objection to the processing of personal data,

  • Making a complaint to the authorities.

You can contact us to exercise these rights.

7. Privacy Policy Updates

Ores may update this privacy policy from time to time. Updates will become effective when posted on our website. Users are advised to check this policy regularly.

8. Contact Information

For questions or requests regarding our privacy policy, you can contact us using the information below:

Address Information and Contact

Company Name: ORES TANITIM SİSTEMLERİ SAN.VE TİC. LTD. ŞTİ.
Email: iletisim@ores.com.tr
Address: Seyrantepe Mahallesi Gülizar Sokak B Blok No:16/A Kağıthane / Istanbul - 34418
Phone: +90 264 531 00 10 – 11
Tax Number: 6450038153

This notice may be updated by Ores as necessary. Users are advised to follow the updates.